Learn Salesforce with GradX
Agentforce Development & Salesforce AI for Developers
- Join the Next Agentforce Cohort
4.9 from 1500+ reviews
- Implement Salesforce Agentforce from scratch
- Build AI agents using Agent Builder, actions & skills
- Design multi-step reasoning and goal-driven agents
- Practical Assignments On Business Use Cases
- Integrate Agentforce with Flows, Apex & Salesforce data
- Apply security, governance & Responsible AI best practices
- Deploy, monitor & optimize agents for real business use cases
- Become job-ready Salesforce Agentforce professionals
Learning format
Online/Offline
Duration
3 months
Learning Pattern
Live Lectures
Recordings
Lifetime Access
Learn from the top 1% instructors and mentors from leading tech companies
Follow this path to become a
Rockstar Developer
Getting into the Course
Agentforce Development
Learn to design, build, and deploy AI-powered agents on Salesforce using Agentforce. This hands-on course covers agent architecture, prompt design, integrations with Flows and Apex, security, governance, and real-world business use cases. You’ll work on end-to-end Agentforce implementations, understand responsible AI practices, and gain practical skills aligned with Agentforce certifications and enterprise project requirements.
Enroll today and start your journey to becoming a Salesforce expert!
What you’ll learn
Course Details
Module 1: Introduction to Agentforce
- What is Agentforce?
- Evolution of AI in Salesforce
- Agentforce vs Traditional Salesforce Automation
- Agentforce Architecture Overview
- Use cases across Sales, Service, Marketing & Operations
Module 2: Agentforce Core Concepts
- Agents vs Flows vs Apex
- Agent Actions & Skills
- Prompt Engineering Basics for Agentforce
- Understanding Context, Reasoning & Decision Models
- Agentforce Security & Data Governance
Module 3: Setting Up Agentforce
- Agentforce Enablement in Salesforce Org
- Required Permissions & Licenses
- Agent Builder Walkthrough
- Connecting Agents with Salesforce Data
- Integrating Agentforce with Flows & Apex
Module 4: Building AI Agents with Agentforce
- Creating Custom Agents
- Defining Agent Goals & Tasks
- Using Standard & Custom Actions
- Multi-Step Reasoning Agents
- Handling User Inputs & Responses
Module 5: Agentforce with Salesforce Clouds
- Agentforce with Sales Cloud
- Agentforce with Service Cloud
- Agentforce with Marketing Cloud
- Agentforce for Case Resolution & Lead Management
- Real-world Business Scenarios
Module 6: Agentforce Advanced Capabilities
- Agentforce with Apex & APIs
- Agentforce with External Systems
- Error Handling & Fallback Strategies
- Agentforce Performance Optimization
- Debugging & Monitoring Agents
Module 7: Security, Compliance & Best Practices
- Data Privacy & AI Trust Layer
- Role-based Access Control
- Agentforce Best Practices
- Limitations & Known Challenges
- Responsible AI Implementation
Module 8: Agentforce Deployment & Use Cases
- Deploying Agentforce Across Environments
- Version Control for Agent Configurations
- Real-Time Business Use Cases
- End-to-End Agentforce Project
- Agentforce Certification Preparation Tips
Where can you get job ?





















Getting into the Course
Agentforce Development
Learn to design, build, and deploy AI-powered agents on Salesforce using Agentforce. This hands-on course covers agent architecture, prompt design, integrations with Flows and Apex, security, governance, and real-world business use cases. You’ll work on end-to-end Agentforce implementations, understand responsible AI practices, and gain practical skills aligned with Agentforce certifications and enterprise project requirements.
Enroll today and start your journey to becoming a Salesforce expert!
What you’ll learn
Course Details
Module 1: Introduction to Agentforce
- What is Agentforce?
- Evolution of AI in Salesforce
- Agentforce vs Traditional Salesforce Automation
- Agentforce Architecture Overview
- Use cases across Sales, Service, Marketing & Operations
Module 2: Agentforce Core Concepts
- Agents vs Flows vs Apex
- Agent Actions & Skills
- Prompt Engineering Basics for Agentforce
- Understanding Context, Reasoning & Decision Models
- Agentforce Security & Data Governance
Module 3: Setting Up Agentforce
- Agentforce Enablement in Salesforce Org
- Required Permissions & Licenses
- Agent Builder Walkthrough
- Connecting Agents with Salesforce Data
- Integrating Agentforce with Flows & Apex
Module 4: Building AI Agents with Agentforce
- Creating Custom Agents
- Defining Agent Goals & Tasks
- Using Standard & Custom Actions
- Multi-Step Reasoning Agents
- Handling User Inputs & Responses
Module 5: Agentforce with Salesforce Clouds
- Agentforce with Sales Cloud
- Agentforce with Service Cloud
- Agentforce with Marketing Cloud
- Agentforce for Case Resolution & Lead Management
- Real-world Business Scenarios
Module 6: Agentforce Advanced Capabilities
- Agentforce with Apex & APIs
- Agentforce with External Systems
- Error Handling & Fallback Strategies
- Agentforce Performance Optimization
- Debugging & Monitoring Agents
Module 7: Security, Compliance & Best Practices
- Data Privacy & AI Trust Layer
- Role-based Access Control
- Agentforce Best Practices
- Limitations & Known Challenges
- Responsible AI Implementation
Module 8: Agentforce Deployment & Use Cases
- Deploying Agentforce Across Environments
- Version Control for Agent Configurations
- Real-Time Business Use Cases
- End-to-End Agentforce Project
- Agentforce Certification Preparation Tips
Course Details




















Meet Your Coaches
100+ Hours Of 1 On 1 Live Coaching With Top Industry Experts Mentors
Shubham Shendre
7+ years Experience in SFDC
Shubham Shendre is the founder of GradX and a Salesforce expert with7+ years of experience. He has led impactful masterclasses on Salesforce and contributed to the Salesforce ecosystem through his expertise in Sales, Service, and Marketing Cloud.
Vaibhav Bode
7+ years Experience in SFMC
Vaibhav Bode has over seven years of experience in Salesforce Marketing Cloud, specializing in designing impactful marketing solutions. He is known for his expertise in SFMC and for driving success through personalized customer engagement strategies.
WHY GRADX?
EXPLORE JOB PLACEMENT PREPARATION PLAN
See How Mahendra got 22 LPA (300% Hike)with GradX Preparation Plan
See How Mahendra got 22 LPA (300%) Hike with GradX Preparation Plan
Explore how our single, intelligent platform puts AI to work across your business, freeing people for work that matters.
While we’re confident in the effectiveness of our training and the skills you’ll gain, we don’t offer guaranteed job placement. Our primary focus is to equip you with the knowledge, hands-on experience, and industry readiness through comprehensive curriculum, mock interviews, and career guidance. Ultimately, landing your dream job depends on various factors, including your individual efforts, market conditions, and interview performance. However, we’re committed to providing you with all the support and resources needed to ace your job search.
Absolutely! Mock interviews are an integral part of our training program. Regular mock interviews throughout the course simulate real-world scenarios, giving you invaluable practice and feedback on your communication, technical skills, and presentation. This prepares you to confidently face actual interviews and make a strong impression on hiring managers.
- Expert instructors: Our faculty consists of industry professionals with extensive experience who share their knowledge and insights in a practical and engaging manner.
- Dedicated mentors: Get personalized guidance and support from dedicated mentors who will answer your questions, track your progress, and offer tailored advice.
- Active community: Connect with fellow learners and instructors through online forums, discussions, and networking events. Share experiences, support each other, and build valuable connections.
- Career services: We guide you through the entire job search process, from resume writing and interview preparation to connecting you with industry opportunities.
We believe in lifelong learning, so once you enroll with GradX Academy, you get lifetime access to all the course materials, including videos, presentations, exercises, and practice tests. This allows you to revisit the content at any time, refresh your memory, and continue honing your skills even after completion.
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