TERMS AND CONDITIONS 

Welcome to the terms of use (Terms of Use) for GradX Academy. The GradX Academy services, such as  courses, content, instructor support, training platforms, and activities (collectively the Service) and  websites www.gradxacademy.in and www.gradx.in, and applications (Site/ Platform) are  operated by Sunrise Mentors Private Limited (collectively, us, we or the Company). These terms  apply to our applications, website, whatsapp groups, facebook groups, social media presence on  platforms such as Facebook, Instagram. 

By accessing or using our Site or using our services, the user (you) signify that you have read,  understood and agree to be bound by these Terms (in the manner provided for specifically).  

The Terms describes the basis on which you may access and use our Services.  In addition to this document, the Terms consist of:  

(i) Privacy Policy;  

(ii) Intellectual Property Policy; 

(iii) Placement Terms;  

(iv) Credits Policy; and  

(v) additional conditions that may be applicable to specific Services obtain by you from us. For example, individuals accessing the ‘Career Camp’ module would be bound by terms of the  Deferred Payment Agreement, executed between us and the trainee.  

We may prevent, suspend or terminate your access to the Platform and the Services, if you do not agree  to be bound by these Terms (or any subsequent amendment or modification to any such Term).  

We reserve the right to modify these Terms and may provide you (at our discretion) notification of such  amendment/ modification. Your continued use of the Site indicates your acceptance of the amended  Agreement. 

PLEASE READ THIS AGREEMENT CAREFULLY AS THEY CONTAIN IMPORTANT  INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES AND OBLIGATIONS.  THESE INCLUDE VARIOUS LIMITATIONS AND EXCLUSIONS, AND A DISPUTE  RESOLUTION CLAUSE THAT GOVERNS HOW DISPUTES WILL BE RESOLVED. 

1. ACCOUNTS 

You need an account (Account) for most activities on the Site. By signing on the platform and creating an account you confirm that you are the age of majority and competent / of entering into  a contract in your country. If you are not of age, then we request you to take assistance of a parent  or guardian to create an account and help you enroll and pay for courses that are relevant for you.  

You shall use the Account to enroll for Services that may be provided on the specific terms and  conditions as may be applicable. 

You agree and undertake to provide true, correct, accurate and complete information, including  your: 

(i) Name;  

(ii) Email;  

(iii) Phone number (if required) 

In addition, from time to time, based on the Services availed by you, we may request for  additional information such as your address, financial information, and educational qualifications.  

Please do not share your Account details, personal information with others. Any harm or loss  suffered on account of an unauthorized disclosure or access of your Account shall be borne by  you. 

You cannot transfer your account to any other person, and a third party may not access your  account without our permission. We may terminate, suspend or cancel your account if we are  made aware of any such authorized access or use.  

Please let us know as soon as possible if you believe that someone else is using your Account (or  if you suspect any other breach of security) by contacting our support team at  connect@gradxacademy.in. 

You can at any time decide to terminate your account by contacting us at  

connect@gradxacademy.in. Please refer to our Privacy Policy to know about what happens when  you terminate your Account. 

2. USER CONDUCT AND BEHAVIOUR  

You agree to participate in any Services with sincerity, diligence and not indulgence in any  unethical, corrupt or illegal practice. This includes behaviour that amounts to cheating, collusion  or any co-ordination action conducted with the intention to subvert these Terms or any conditions  that may be applicable.  

You agree not to post, transmit or cause to be posted or transmitted any content, message or post  that amounts to solicitation of a service or a business, or provided with the intent or activities  commonly referred to as “phishing”, “pharming” or “whaling”, or any message or post intended to  obtain personal information, including passwords, financial information, card details or  confidential information of a person.  

You shall also not indulge in activities that amount to:  

• Harassment of other users, instructors, GradX Academy personnel, or other third parties;  • Disparage, defame or bring disrepute to any person; or  
• Show hostility, bully or create disharmony among other users or third parties.  

We have the right to report any such suspicious activity to legal or law enforcement authorities  without notice from time to time. 

You agree to provide true and correct information to us at the time of enrolment, and not use any  tool, service, platform or technique to change your location or provide incorrect details with an  aim to impact any restrictions, limitations, or technical features to the Services.  

You may not do any of the following while accessing or using the Platform and Services: 

(i) access, tamper with, or use non-public areas of the Platform, Company’s computer systems,  or the technical delivery systems of company’s service providers; 

(ii) disable, interfere with, or try to circumvent any of the features of the Platforms related to  security or probe, scan, or test the vulnerability of any of our systems; 

(iii) copy, modify, create a derivative work of, reverse engineer, reverse assemble, or otherwise  attempt to discover any source code of or content on the Platform or Services; (iv) access or search or attempt to access or search our Platform by any means (automated or  otherwise) other than through our currently available search functionalities that are provided  via our platform. You may not scrape, spider, use a robot, or use other automated means of  any kind to access the Services. 

(v) in any way use the Services to send altered, deceptive, or false source-identifying  information; or interfere with, or disrupt, (or attempt to do so), the access of any user, host,  or network, including, without limitation, sending a virus, overloading, flooding, spamming,  or mail-bombing the platforms or services, or in any other manner interfering with or  creating an undue burden on the Services. 

(vi) Downloading or any other means of illegally acquiring the content 

3. COURSE AND CONTENT 

By creating an Account you shall receive access to videos, text, or other material (Content), training programs (Courses), advise and support (Instructors) and services such as training  platforms and technologies, on our Platform. These Services may be made available for free or on  the payment of charges that may be displayed on the Platform.  

You will have the license to access to view our course via our Platform for the duration of the  course and subsequently, as may be notified to you. 

The Services, especially any Courses or Content are for your personal use and benefit alone, and  not meant for commercial use. You are granted a limited, non-exclusive, non-transferable license  to access and view the Courses and associated Content solely for your personal, non- commercial,  educational purposes through the Services. All other uses are expressly prohibited. 

This does not give you any right to resell the course in any manner, or display, distribute, or make  available any Course or Content on the Platform to any third party any manner, for a fee or  otherwise.  

This includes but is not limited to, sharing account information with third parties, downloading the  course, sharing or uploading the course on any platform.  

We reserve the right to revoke any license to access and use any Services at any point in time if we  decide or are obligated to disable access to a course due to legal or policy reasons. 

Some of the additional features/ Services on the Platform or a Course may be disabled by us from  time to time. For example, we may disable, suspend or terminate access to translations, Q&A  services, teaching assistance, if such services are no long available, on the lack of availability of  instructors, or other considerations (that may be notified on the Platform or to you specifically).  

We also retain the right to cancel, reschedule, modify, alter or rearrange any Course, or any Content,  including any lectures by instructors, representation of topics in Courses, scoring of tests, quizzes,  manner of evaluation.  

4. PAYMENTS, CREDITS, AND REFUNDS 

4.1 Pricing 

The prices of the Courses and other Services are informed to you on the Platform, and may vary  from time to time. Pricing may also be determined based on other considerations such as (but not  limited to):  

(i) applicable promotions or discount vouchers;  

(ii) a user’s credits on the platform;  

(iii) their location at the time of the use of the Platform or the declared country of residence  at the time of creating an Account;  

(iv) currency of payment; or  

(v) applicable taxes and fees or fees which may be incurred by us for bank transfers, or  currency conversion.  

We may also agree to provide bulk rates for institutional purchases, which may be accessible  based on your email id, specific links or other forms of access as developed by us.  

The price applicable to a course will be the price at the time you complete your purchase of the  course (at checkout). 

4.2 Payments 

You agree to pay the fees for the Services that you purchase. To achieve this, you agree to share  with us/ our authorised payments partners with your personal and financial information that may  be necessary, and authorize us to charge your debit or credit card or process other means of  payment (such as direct debit, or mobile wallet) for such fees.  

You agree that you are authorised to use the payment instrument or payment method by which  you make any payment to us, and that such payment method has been duly and validly issued.  

We may continue to provide you access to a Course or any other Services, even if your payment  to us fails, subject to you making the payment within the time period prescribed by us. We  reserve the right to disable access to any Service for which we have not received adequate  payments. 

We may also issue you credits for high performance, your participation in contests, referral  programs, events, or other activities on the Platforms. You may use such ‘credits’ towards paying  for a Service on the Platform. We would request you to refer to the Credits Policy to know more  about term, duration, and nature of such Credits.  

PLEASE NOTE THAT ANY CREDITS ISSUED BY US ARE NOT REDEEMABLE FOR  CASH AND CANNOT BE TRANSFERRED TO ANY THIRD PARTY AS PAYMENT FOR  ANY GOOD OR SERVICE.  

4.3 Refunds  

We regret to inform you that we do not provide refunds for any courses under any conditions.

If you have any questions or concerns, please feel free to reach out to us at connect@gradxacademy.in.

Thank you for your understanding.

1. GradX Academy’ RIGHTS TO CONTENT YOU POST

You retain ownership of content you post to our Platform, including your feedback, messages,  notes, text, documents, presentations, , and other content that you upload, publish or display. We’re  allowed to share your content to anyone through any media, including promoting it via advertising  on other websites. You agree that you own the rights to any content shared on the Platform. 

We may, at our discretion, delete or remove (without notice) any user content in its sole discretion,  for any reason or no reason, including without limitation user content that in the sole judgment of  the Company violates these Terms.  

You also hereby grant each user of the Platform (subject to such limitations, if any, that may apply  with respect to Private Content) a non-exclusive license to access your content through the  Platform, and to use, reproduce, distribute, prepare derivative works of, and display such content  as permitted through the functionality of the Platform and under these Terms.  

6. USING PLATFORM AT YOUR OWN RISK 

We do not provide any warranty or guarantee relating to any of our Services, and they are provided  on an ‘as-is’ basis. You agree to use the Platform and avail any Service at your own risk.  

We request you to be careful and prudent in your interactions with Instructors, or support officers.  Please do not share any information, including personal details such as where you live, your  financial information or other details. We are not liable for disputes, claims, losses, injuries, or  damage of any kind that might arise out of or relate to the conduct of instructors or students. 

When you use our Services, you will find links to other websites that we don’t own or control,  such as payment service providers, advertisers, recruitment platforms. We are not responsible for  availability, reliability, accuracy of any third party services. We strongly recommend that you  read the applicable terms and conditions for their use prior to accessing them.  

7. OUR ROLE 

We are not a University, Institute or any form of a registered or accredited institution. We provide  access to online training software and content. We do not recommend use of the GradX Academy  platform in substitution of an educational institution such as a school college or university.  

We may provide you with rewards, credentials or acknowledgements based on your completion  of a Course, or performance while availing a Service. Any such recognition is given by GradX Academy at its discretion. Such recognitions are provided by an educational institution and nor are  they equivalent to an award, degree, certificate or other recognitions provided by an educational  institution.  

We do not provide any guarantee admission in any educational institution or procurement of a job,  or any other remunerative opportunity by accessing the Platform and availing the Services. We  partner with educational institutes from time to time, to provide you access to educational  programs, and Courses. These educational institutes may provide you with, through our platform,  degrees, certificates upon fulfilling the criteria notified in the Courses. Enrolment in a Course or  a Service provided in partnership with such educational partner does not grant you the right to any  other association with such education partner (other than as specifically provided on the Platform).  

8. TERMINATION, SUSPENSION  

We may terminate your membership, delete your Account and any content or information that  you have posted on the Site and/or prohibit you from using or accessing the Service or the Site  (or any portion, aspect or feature of the Service or the Site) at our discretion, including if we  identify any potential violation of these Term. 

All terminations shall be made in our sole discretion and that we shall not be liable to you nor  any third-party for any termination of your Account or access to our Service.

8. MISCELLANEOUS TERMS  

8.1 GradX Academy Communications 

You agree to receive communications from Company in connection with your use of Services  in the form of email or SMS messages, including without limitation account activity  notification, service updates, and reminders. 

6.1 Member Disputes 

You are solely responsible for your interactions with other Members. GradX Academy reserves  the right, but has no obligation to monitor disputes between you and other Members. 

6.2 Privacy 

Use of the Services is also governed by our Privacy Policy, which is incorporated into this  Agreement by this reference. By accepting this Agreement, you agree to indemnify and  otherwise hold harmless the Company, its officers, employees, agents, subsidiaries, affiliates  and other partners from any direct, indirect, incidental, special, consequential or exemplary  damages resulting from your use of the Service, unauthorized access to or alteration of your  communications with or through the Service, or any other matter relating to the Service.  

Any business transactions which may arise between users from their use of the Platform are  the sole responsibility of the users involved. Without limitation of the terms set forth in our  Privacy Policy, you understand and agree that the Company may disclose personally  identifiable information if required to do so by law or in the good faith belief that such  disclosure is reasonably necessary to comply with legal process, enforce this Agreement, or  protect the rights, property, or safety of the Company, its users, and the public. 

6.3 Disclaimer of Warranties 

YOU UNDERSTAND AND AGREE THAT THE SERVICE IS PROVIDED ON AN (AS IS)  AND (AS AVAILABLE) BASIS AND THAT THE COMPANY DOES NOT ASSUME ANY  RESPONSIBILITY FOR PROMPT OR PROPER DELIVERY, OR RETENTION OF ANY  USER INFORMATION OR COMMUNICATIONS BETWEEN USERS. THE COMPANY  ASSUMES NO RESPONSIBILITY FOR THE ACCURACY OR EXISTENCE OF ANY  COMMUNICATIONS BETWEEN USERS. THE COMPANY EXPRESSLY DISCLAIMS  ALL WARRANTIES OF ANY KIND, WHETHER EXPRESSED OR IMPLIED,  INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF  MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON INFRINGEMENT. THE COMPANY MAKES NO WARRANTY THAT THE SERVICE  WILL MEET YOUR REQUIREMENTS THAT THE SERVICE WILL BE  UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE AND THAT THE RESULTS  THAT MAY BE OBTAINED FROM USE OF THE SERVICE WILL BE ACCURATE OR  RELIABLE THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR  OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE  WILL MEET YOUR EXPECTATIONS OR ANY ERRORS IN THE SOFTWARE WILL BE  CORRECTED. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED  THROUGH THE USE OF THE SERVICE IS DONE AT YOUR OWN DISCRETION AND  RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO  YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE  DOWNLOAD OF ANY SUCH MATERIAL. NO ADVICE OR INFORMATION, WHETHER  ORAL OR WRITTEN, OBTAINED BY YOU FROM THE COMPANY OR THROUGH OR  FROM THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED  IN THIS AGREEMENT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF  CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR  INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE  ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

6.4 Limitation of Liability 

YOU EXPRESSLY UNDERSTAND AND AGREE THAT THE COMPANY SHALL NOT BE  LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR  EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS  OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF THE  COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES). SOME  JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF THE LIMITATION OR  EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.  ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN  NO EVENT WILL GRADX ACADEMY TOTAL CUMULATIVE DAMAGES EXCEED INR  1000. 

6.5 Governing Law and Dispute Resolution 

The Agreement between you and Company will be governed by, and construed in accordance  with the laws of the India without regard to conflict of laws principles. 

Subject to specific agreements relating to dispute resolution, disputes shall be subject to the laws  of India and the courts of New Delhi shall have exclusive jurisdiction over all such disputes. 

6.6 Mechanism for Complaints 

In case any transaction or attempted transaction in violation of these Terms and/or any applicable  law, rules, regulations, etc. come to your knowledge, or if you have any queries or concerns  regarding the Terms, please feel free to reach out to our grievance officer Mr. Kannu Mittal at: connect@gradxacademy.in 

6.7 Assignment 

These Terms, and any rights and licenses granted hereunder, may not be transferred or assigned  by you, but may be assigned by the Company without restriction.